Accept
Accept when the option, condition, photos and parcel notes answer the original buying risk.
HOOBUY BUYER DECISION PAGE
This page starts after the item reaches the warehouse. The buyer's job is to choose the next action, not keep browsing.
This page has a narrow job in the Hoobuy buying flow, so buyers can decide faster without reading the same advice on every URL.
Accept when the option, condition, photos and parcel notes answer the original buying risk.
Ask for a retake when the photo is cropped, blurry, dark or missing the exact label, tag or measurement.
Use this path when the item is visibly wrong, missing a part or too risky to ship.
Release only after packaging, route and split-parcel decisions are clear.
Use this table to turn the page into a buyer action, not just another reading page.
| Area | Buyer check | Action |
|---|---|---|
| Accept | Accept when the option, condition, photos and parcel notes answer the original buying risk. | Record this before opening the next product or parcel step. |
| Request retake | Ask for a retake when the photo is cropped, blurry, dark or missing the exact label, tag or measurement. | Record this before opening the next product or parcel step. |
| Exchange or return | Use this path when the item is visibly wrong, missing a part or too risky to ship. | Record this before opening the next product or parcel step. |
| Release parcel | Release only after packaging, route and split-parcel decisions are clear. | Record this before opening the next product or parcel step. |
These answers focus only on this page's decision point.
Hold it when the evidence is unclear or a shipping choice still needs a buyer decision.
The safest action is the one that answers the specific risk: retake for unclear photos, return for wrong products, split for parcel risk.
Only if the buyer accepts the defect and it will not affect use, value or return expectations.